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Contact us

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Our dedicated team of support are here to help you, whenever you need it. Send us an email at help@circusbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

Lost your way around the Circus? Need a helping hand? Don’t worry, our support team is always available for our players! Take a look at our most frequently asked questions below, and if you still have questions, don’t hesitate to Contact Us!

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I received a free spins voucher, how do I use it?

Got a free spins voucher? Great! Once you’re logged in, you’ll find your free spins vouchers in the Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

Every game on Circus Bingo uses a random number generator (RNG) to ensure random results. Our software is thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. This applies to every bingo, slot, casino and instant game on the site.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Circus Bingo to ensure your details stay confidential and private at all times. Any sensitive data sent from your account is encrypted, making it impossible for anybody to crack the code and see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be added to your account correctly.

Bingo games

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10p

Chat host

Players badge9

Sunny '90s

10p

Chat host

Players badge14

Big Fat 10

5p

Chat host

Players badge36

90's Extreme

5p

Chat host

Players badge24

BOUNCE'T

5p

Chat host

Players badge47

Chatterbox

FREE

Chat host

Players badge99

Daily Doozey

£1.00

Chat host

Players badge1

Roller Coaster

5p

Chat host

Players badge31

Mystery Jackpots

5p

Chat host

Players badge11

Bingo Roulette

50p

Chat host

Players badge3

Exclusively Newbies

1p

Chat host

Players badge34

WOW!

25p

Chat host

Players badge95

£1K Wishful Thursday

FREE

Chat host

Players badge31

Freemium

FREE

Chat host

Players badge3594

£250 Sunday Sizzle

50p

Chat host

Players badge27

£10K Sunday Funday

5p

Chat host

Players badge74

£600 Dreamy Monday

50p

Chat host

Players badge7

£500 Wacky Wednesday

£1.50

Chat host

Players badge93

£1k Payday

£10.00

Chat host

Players badge2255

The Big £10,000

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