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Contact us

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Our dedicated team of support are here to help you, whenever you need it. Send us an email at help@circusbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

Lost your way around the Circus? Need a helping hand? Don’t worry, our support team is always available for our players! Take a look at our most frequently asked questions below, and if you still have questions, don’t hesitate to Contact Us!

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I received a free spins voucher, how do I use it?

Got a free spins voucher? Great! Once you’re logged in, you’ll find your free spins vouchers in the Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

Every game on Circus Bingo uses a random number generator (RNG) to ensure random results. Our software is thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. This applies to every bingo, slot, casino and instant game on the site.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Circus Bingo to ensure your details stay confidential and private at all times. Any sensitive data sent from your account is encrypted, making it impossible for anybody to crack the code and see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be added to your account correctly.

Bingo games

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3p

Chat host

Players badge56

Chatterbox

5p

Chat host

Players badge1

Bingo Buddies

20p

Chat host

Players badge15

High 5

10p

Chat host

Players badge9

Big Fat 10

FREE

Chat host

Players badge50

Daily Doozey

5p

Chat host

Players badge15

Sunny '90s

£1.00

Chat host

Players badge7

Roller Coaster

50p

Chat host

Players badge22

BOUNCE'T

10p

Chat host

Players badge35

Mystery Jackpots

£2.00

Chat host

Players badge7

Exclusively Newbies

1p

Chat host

Players badge95

WOW!

5p

Chat host

Players badge519

£600 Dreamy Monday

25p

Chat host

Players badge167

£1,500 Terrific Tuesday

50p

Chat host

Players badge39

£500 Wacky Wednesday

25p

Chat host

Players badge52

£1K Wishful Thursday

FREE

Chat host

Players badge24

Freemium

FREE

Chat host

Players badge1315

£250 Sunday Sizzle

50p

Chat host

Players badge9

£10K Sunday Funday

£15.00

Chat host

Players badge54

£1k Payday

£10.00

Chat host

Players badge1097

The Big £10,000

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