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Contact us

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Our dedicated team of support are here to help you, whenever you need it. Send us an email at help@circusbingo.com

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If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.

FAQ

Lost your way around the Circus? Need a helping hand? Don’t worry, our support team is always available for our players! Take a look at our most frequently asked questions below, and if you still have questions, don’t hesitate to Contact Us!

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I received a free spins voucher, how do I use it?

Got a free spins voucher? Great! Once you’re logged in, you’ll find your free spins vouchers in the Members Area. You can also head into the lobby and click the Present icon in the top right corner to see any free spins you have to claim.

How do I know the games are fair?

Every game on Circus Bingo uses a random number generator (RNG) to ensure random results. Our software is thoroughly tested by external testing houses, and it undergoes regular maintenance to prevent problems occurring. This applies to every bingo, slot, casino and instant game on the site.

Are my payment details secure?

We use SSL Encryption with 128 bit encryption on Circus Bingo to ensure your details stay confidential and private at all times. Any sensitive data sent from your account is encrypted, making it impossible for anybody to crack the code and see your personal details.

How will transactions appear on my bank statement?

All your deposits and withdrawals will be listed on your bank statement until the title Cassava Enterprises or Virtual MaSerIRL.

How do I cash out and get paid?

Withdrawals can be requested in the Members Area, next to the Deposit option. Withdrawal times and max amounts vary depending on the option you are trying to make a withdrawal with; check our withdrawal policy for more information.

What happens if I get disconnected from a game?

Having internet troubles? Don’t worry, if you’re disconnected from a game while it is in play, it will still play out as normal, and any wins will be added to your account correctly.

Bingo games

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5p

Chat host

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BOUNCE'T

10p

Chat host

Players badge8

Big Fat 10

4p

Chat host

Players badge8

High 5

5p

Chat host

Players badge16

Mystery Jackpots

4p

Chat host

Players badge22

Chatterbox

5p

Chat host

Players badge5

Sunny '90s

5p

Chat host

Players badge12

90's Extreme

£1.00
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Roller Coaster

5p

Chat host

Players badge3

Bingo Roulette

50p

Chat host

Players badge10

Exclusively Newbies

1p

Chat host

Players badge73

WOW!

50p

Chat host

Players badge165

£500 Wacky Wednesday

25p

Chat host

Players badge166

£1K Wishful Thursday

FREE

Chat host

Players badge34

Freemium

FREE

Chat host

Players badge2916

£250 Sunday Sizzle

5p

Chat host

Players badge57

£600 Dreamy Monday

FREE

Chat host

Players badge80

£1k Payday

£10.00

Chat host

Players badge1818

The Big £10,000

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