Our dedicated team of support are here to help you, whenever you need it. Send us an email at email@example.com
If you need an answer quickly, you can reach us via phone. Our customer service team is the friendliest in the business. Call 0800 901 2510 for assistance.
Before you are able to deposit any funds into your account, wager any real funds or bonuses, or play any free-to-play version of any gambling game that we offer, we will take steps to verify that you are 18 years of age or older.
In addition, before you are able to gamble, we will also take steps to verify your identity by verifying (as a minimum) your name, address and date of birth.
If on completion of these age and/or identity verification processes, you are shown to be under the age of 18 or to have provided false or inaccurate information on registration, you will have materially breached the User Agreement and we will close your account in accordance with applicable regulation and terminate the User Agreement. You will not be able to gamble until we are able to verify your age and identity as set out above.
We may request proof of your age at any stage from you, to verify that you are Legally of Age or older. Whilst we are undertaking such age verification, you will not be able to withdraw any winnings from your account. If on completion of the age verification process you are shown not to be Legally of Age or older, you will have materially breached the User Agreement and we will close your account and terminate the User Agreement in accordance with section 14 below.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THE USER AGREEMENT FOR YOUR RECORDS.
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